Store Policies

Email:

Labellasoy@outlook.com

 

Return Policy:

Thank you for shopping with us!  However, if you're not completely satisfied with your purchase, please notify us as soon as possible by email.

     Items can be returned for store credit and exchange only. All returns must be done within 3 days of purchase. Damages must be reported within 3 days of purchase or it cannot be returned. Returns must be received unwashed, unworn, and with tags still attached. Items returned to us with makeup, deodorant, perfume, or similar product stains will be shipped back to you. Shoes must be returned in their original box and placed in an additional protective shipping box. If return is approved, you may also bring return to one of our local weekend pop-ups. 

*All SALE items and accessories are FINAL SALE and are not eligible for return.

Returns are subjected to change at any time, if you have questions or concerns please message us.

 

Shipping:

Free shipping on orders over $75.00.

If you choose shipping at checkout please allow 2-3 business days for your item to be shipped. Shipping days are Monday-Friday. If you order something on a Friday or on a weekend, it will not be sent out until the following Monday.

*If you need to return an item that was shipped to you, you are responsible for any shipping fees. You must reach out to us before mailing an item back to make sure it is eligible for a return.